Welcome to Mystica Gift. By accessing our website and placing an order, you agree to the following Terms & Conditions. These terms are designed to provide a safe and transparent shopping experience for all customers. Please read them carefully before using our website or purchasing any product.
Acceptance Of Terms
By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Products And Customisation
Mystica Gift offers personalised products that are created according to the information provided by customers. It is the customer’s responsibility to ensure that all names, text, photographs, and other customization details submitted are accurate before placing an order.
Pricing And Payments
All product prices displayed on the website are subject to change without prior notice. Payments must be completed successfully before an order is processed. We use secure payment methods to provide a safe and reliable shopping experience.
Order Confirmation
Once an order is placed, customers will receive an order confirmation. Acceptance of the order is subject to product availability and successful payment verification. We reserve the right to cancel or refuse any order if necessary.
Order Cancellation
Orders may be cancelled before they are processed or dispatched. Since many of our products are personalised, cancellation requests may not be accepted once the production process has started.
Shipping And Delivery
We strive to deliver orders within the estimated timeframe. However, delivery schedules may be affected by factors beyond our control, including weather conditions, courier delays, and public holidays. Delivery dates are estimates and should not be considered guaranteed.
Returns And Refunds
Customers are requested to report any damaged, defective, or incorrect products within 24 hours of delivery. We offer a 7-day return policy for eligible items. However, personalised products are generally non-returnable unless they are damaged, defective, or different from what was ordered. Please refer to our Return & Refund Policy for complete details.
Intellectual Property
All content available on this website, including text, images, graphics, logos, designs, and product descriptions, is the property of Mystica Gift and may not be copied, reproduced, or used without prior written permission.
User Responsibilities
Customers agree to provide accurate information while placing orders and using the website. Any misuse of the website, fraudulent activities, or actions that interfere with the security and functionality of our services may result in the suspension or termination of access.
Limitation Of Liability
While we make every effort to ensure the accuracy of information and the quality of our products, Mystica Gift shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
Changes To Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website following any changes indicates acceptance of the revised terms.
Contact Us
If you have any questions regarding these Terms & Conditions, please feel free to contact our customer support team. We are always happy to assist you and provide any information you may need.
Thank you for choosing Mystica Gift. We appreciate your trust and look forward to being a part of your special moments.